FAQs

The Frequently Asked Questions section covers some of the most common support questions we have received.  Most answers will also include links to the related help pages and, if applicable, any related user guides.

NorthScope™ FAQs

• How are Invoice Dates and Invoice Numbers Assigned? 

• How can I add custom accounting rules to NorthScope? 

• How do Fisherman Transactions affect Fisherman Balances?

• How do I decide which Customer Favorites setting to select?

• How do I identify where the accounts are coming from on my journal entry?

• How do I reopen a closed purchase order in NorthScope?

• How do I search in NorthScope? 

• How do I set up NorthScope?

• NorthScope Support Policies & Procedures

• How do I submit a support ticket?

• How do I verify Fishermen Balances are correct?

• How do I void settlement checks from NorthScope in Dynamics GP?

• How do I work with grids in NorthScope?

• How do inventory UOM conversions work?

• How do Sales UOM defaults work in NorthScope?

• How do the Chum % (Chum/Red Split) calculations work?

• How do the Specie Split calculations work?

• How do Vendor Transactions affect Vendor Balances?

• How does changing Sales Tax affect transactions?

• How does the ACH Prenotification work?

• How is Shipment Weight Calculated?

• NorthScope New Menu - Where did my page go? 

• Understanding Inventory Balances

• What are the Installation Requirements for NorthScope? 

• How do I complete a month-end close?

• How do I complete a year-end close?

• How to configure Contact Types for Report Distribution

• How do I download and enable the File Import Templates for use?

• How do I login to NorthScope using One Time Password (Two-Factor Authentication)?

• How does the Production Batch String and auto generation of Production Batch IDs work?

• How does the GL Account segment for quick replacement and lookup work?

• How do I use the Process Interest Charges feature?

• Can I Void my transaction and where do I go to Void it?

• How do I configure and manage Costing? 

• How do I manage relationships between GL Accounts and Sites for Fish Tickets?

• What is the Friendly Upload Service and how does it work?

Microsoft Dynamics® GP FAQs

• How do I remove paid receivables transactions in Microsoft Dynamics GP?

• How do I customize default payable check batch columns in Microsoft Dynamics GP?

• How do I identify posting errors in Microsoft Dynamics GP?

• How do I open a previously closed fiscal year in Microsoft Dynamics GP to correct a GL account type?

• How do I change my Microsoft Dynamics GP password?

• How do I decipher GP audit trail codes?