Support Dashboard
 | Support Desk HoursMonday - Friday 7:00 AM - 4:00 PM PST |  | Submitting a Support TicketSubmitting, updating, and closing Support Tickets. | Support Service RatesCurrent Published Rates | |
Standard Support AgreementIncluded with every Active Subscription | Support Ticket ProgressionTicket Statuses from New to Closed | Terms of ServiceTerms of Service for NLP Support | |||
Support Response TimesResponse Times by Severity Level | After-Hours SupportPay as you go After-Hours Support is available. | DefinitionsDefinitions of terms used in NLP Support |