Support Service Rates

Service Type

Rate

Billing Method

Service Type

Rate

Billing Method

Additional Prepaid Support Incidents

$300 each

As requested

$1,250 block of 5

As requested

Technical Support

$200 / Hour

Billed in 15-minute increments with a 30-minute minimum.

After-Hours Support

$250 / Hour

Billed in 1-hour increments with a 1-hour minimum.

Rates last revised: 1/1/2023.