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Ticket Status-Customer Approval
Ticket Status-Customer Approval
NLP believes everything necessary to solve the Ticket is complete and we are awaiting confirmation/feedback from the customer. Tickets that remain in this status for 5 days will be moved to Resolved.
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Ticket Status-Submitted
Ticket Status-Submitted
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Ticket Status-Waiting for Customer
Ticket Status-Waiting for Customer
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Support Ticket Progression
Support Ticket Progression
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Def - Status - Received
Def - Status - Received
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Def - Status - Reviewed
Def - Status - Reviewed
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Submitting a Support Ticket
Submitting a Support Ticket
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