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An error, flaw, or fault in a “shipped” NorthScope feature that causes an incorrect or unexpected result or behaves in unintended ways.No matter how much preparation you have done, things can be hectic during go-live. NLP will ensure additional support resources are available to give your issues the highest priority during go-live. Additional oversight/assistance during the first week of Go-Live. No matter how much preparation is done ahead of time, it is often helpful to have additional NLP staff available to quickly react to questions during the first week of Go-Live |
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