This checklist provides information required to install a “Single Company” NorthScope system.
Company Names
Identify the values you want for your company names.
Term | Description | Value | ||||||||
Company Name |
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Company Short Name |
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Company ID |
| NLP to assign. |
Email submission of support requests
Access to Support Staff during the Support Desk Hours
Access to online Help documentation
Unlimited Bug Support
Six Support Incidents per year
Additional Services Available for Purchase
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title | Technical Support |
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title | Custom Feature Support |
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The annual support rate for each custom feature is unique to the feature and based on the complexity of the feature. The annual support rate for each Custom Feature will be agreed upon before the feature is added.
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title | After-Hours Support |
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Support Ticket Response Times
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Terms of Service
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Currencies
Term | Description | |
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Home Currency | The currency used in your country. | USD - US Dollar |
Other Currencies | Other currencies you record transactions in and maintain currency conversions for, within your system. | N/A - we do not use multi-currency. |
Home Currency: USD - US Dollar
Identify all the currencies you are required to manage within the system. Note: If you have customers or vendors in foreign countries but all your transactions are in your home currency
Support Ticket Response Times
Terms of Service
Definitions
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