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An error, flaw, or fault in a “shipped” NorthScope feature that causes an incorrect or unexpected result or behaves in unintended waysPost Go-Live reviews consist of assistance up to 5 weeks after Go-Live. This time is typically spent assisting with first-time events (e.g., bank Reconciliations, month-end close, etc.) and follow up training for users now that they have had some time to get used to the system.