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If you have closed the file import window, re-open it and select the correct template type and the import options. Click on ‘Select Files to Import’ and locate the file you saved on your computer. Select the file and click Open. Verify that a green dot is displayed in front of the file name. If the file is not in the correct format, a red dot is displayed:
Incorrect file type:
Correct file type:
After the file has been selected and the file type validation is green, click on ‘Upload to Northscope’. A pre-validation is performed before the file is added to the integration queue. This validation verifies that correct data has been entered. If all required data has been provided and the data is correct, the file is added to the integration queue. If some required data is missing or data is incorrect (e.g. incorrect Site or Item ID), an error message is displayed with error details. The error message displays all the line items that cannot be imported and also details the issue.
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