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Overview
The Customer Balances view keeps a running tab of receivable amounts from customers. Customer sales transactions, recorded cash receipts and payment applications update the customer balance table automatically.
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Posted Balance, Unpaid Invoices and Net Balance amounts are displayed positive, when the customer has unpaid invoices.
Event | Posted Balance | Unpaid Invoices | Unapplied Receipts | Unapplied Credits/Returns | Open Transactions | Net Balance |
New customer sales created, status New/Approved |
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| Increase | Increase |
Customer sale posted | Increase | Increase |
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| Decrease |
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New negative customer sale created, status New/Approved |
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| Increase | Decrease |
Negative customer sale posted | Decrease |
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| Increase | Decrease |
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Cash receipt recorded with status New/Approved |
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| Increase | Decrease |
Cash receipt Posted without applications | Decrease |
| Increase |
| Decrease |
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Cash receipt applied towards a customer sale |
| Decrease | Decrease |
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Credit applied towards a customer sale |
| Decrease |
| Decrease |
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Step 2: Recording customer payments.
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