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The first step in the price adjustment process is to search for the invoice. Expand the Sales Order module and select Transactions, click the ‘New’ toolbar icon and select ‘Price Adjustment’. This opens a ‘Find an Invoice’ page, where invoices can be searched. Enter the original Invoice number to the ‘Invoice #’ field.

Note: Enter the Invoice number, not the Order number.

Note: The status of the original transaction must be Ready to Post or Posted.

The default price adjustment reason code can also be selected, but this is not required. The code lookup displays all reason codes configured for Sales Order Price Adjustments.  After entering the ‘Invoice #’ (and Default Reason Code), click the ‘Find Invoice’ toolbar icon.

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Adjustment Date: Allows users to enter a date for the price adjustment. This is used as the transaction date. The date defaults to the current date, but it can be edited. 


The grid section displays all items assigned to the invoice with their lot information. An item can be displayed multiple times in the grid, if it was allocated from multiple lots. The grid section displays the following details:

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