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Item Favorites can be used so that when a Sales Order or Invoice is created for a Customer Address, that address’s favorite items will display first on the Catalog Page in blue text, providing the user with easy identification and easy order entry of commonly ordered items for that address.
Within NorthScope, there are three different options for setting up item favorites for Customer Addresses – Address, Customer, and None. This setup is configured via the ‘Use Favorites For’ property on the Properties tab of the Customer record view in the Sales Order module. Likewise, within the Preferences Page of the Sales Order module the user can set the ‘Default Item Favorites Level’ to any of the three options so all newly created customers’ ‘Use Favorites For’ value will default to the preference selection. Note that within the customer creation process this value can be adjusted.
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