Spaces
Apps
Templates
Create
NorthScope
All content
Space settings
Shortcuts
Page Help
Page Help
This trigger is hidden
User Guides
User Guides
This trigger is hidden
Support Dashboard
Support Dashboard
This trigger is hidden
Release Notes
Release Notes
This trigger is hidden
FAQ Articles
FAQ Articles
This trigger is hidden
Implementation Dashboard
Implementation Dashboard
This trigger is hidden
Training Guides
Training Guides
This trigger is hidden
Content
Results will update as you type.
Release Notes
Page Help
User Guides
Training Guide Index
Implementation Dashboard
Support Dashboard
•
Standard Support Agreement
•
Submitting a Support Ticket
•
Support Desk Hours
•
Support Response Times
•
Support Terms of Service
•
Support Ticket Progression
•
Support Service Rates
Support Terms & Definitions
•
Current Rate - Additional Support Incidents
•
After-Hours Support Rate
•
Current Rate - Technical Support
•
Def-Active Subscription
•
Def-After-Hours Support
•
Def-Bug
•
Def-Bug Support
•
Def-Custom Feature
•
Def-Custom Feature Support
•
Def-Included Software Version
•
Def-Live System
•
Def-Online Documentation
•
Def-Standard Support Agreement
•
Def-Subscription Renewal Date
•
Def-Support Agreement Renewal Date
•
Def-Support Incident
•
Def-Support Issue - Request Type
•
Def-Support Issue - Severity
•
Def-Support SLA
•
Def-Support Ticket
•
Def-Technical Support
•
Def-Test System
•
Def-Update
•
Def-Upgrade
•
Ticket Status-Submitted
•
Ticket Status-To Do
•
Ticket Status-In Progress
•
Ticket Status-Waiting for Customer
•
Ticket Status-Customer Approval
•
Ticket Status-Resolved
•
Ticket Status-Closed
•
After-Hours Support
FAQs
File Import Templates
Help In Process
NorthScope Mobile Support
NorthScope Reports
NorthScope
/
/
Support Terms & Definitions
/
Ticket Status-In Progress
Summarize
Ticket Status-In Progress
Tom Williams
Owned by
Tom Williams
Last updated:
Feb 16, 2023
1 min read
Loading data...
Work has been started but the solution is expected to go past the current day.
{"serverDuration": 21, "requestCorrelationId": "12fb75904f9d42aba48bed88f266aa2a"}